Headquarter.ai won the 2025 Cloud IoT Innovation Award for its "Business Tax AI Assistant," showcasing the achievements of GenAI implementation in the public sector.

Headquarter.ai received the award at the Annual Meeting, joined by representatives from the organizers and key partners.

The "2025 Cloud IoT Innovation Awards," hosted by the Cloud Computing & IoT Association in Taiwan (CIAT), held its ceremony today. The "Business Tax AI Assistant," a system developed for the Financial Data Center of the Ministry of Finance, was honored with the prestigious "Exemplary Application Award." The project was led by the Taiwanese Agentic AI startup Headquarter.ai, with support from Chunghwa Telecom Enterprise Business Group, leveraging Amazon Web Services (AWS) technologies. By utilizing controllable Agentic Workflows and specialized Retrieval-Augmented Generation (RAG) for legal reasoning, the system helps officials rapidly complete case analyses and regulatory inquiries, serving as a landmark achievement for Generative AI in government.

As Generative AI continues to evolve, the public now has access to diverse tax information channels, resulting in increasingly complex cases that demand more time and professional judgment from tax officials for review and interpretation. Following the implementation of the "Sales Tax AI Assistant," feedback indicates that the time required for frontline staff to complete a case analysis has been drastically compressed from 4–5 hours to just 5–10 minutes, while overall LLM costs have dropped by 85%, effectively alleviating the burden on personnel and significantly boosting administrative efficiency.

To help agencies adopt Generative AI while maintaining compliance, information security, and governance, Headquarter.ai introduced a "Four-Phase Implementation Model":

1. SOP Intelligentization: AI experts guide agencies to clarify task logic and decision nodes within complex workflows, creating a blueprint for system integration to ensure project goals are feasible from the start.

2. Expert Collaboration: AI technical teams work with civil servants to co-create solutions. By using AI task templates tailored to specific data characteristics, they transform "human experience" into executable and traceable Agentic Workflows.

3. Sovereign Deployment: Systems are fully deployed within the agency’s own AWS environment, connecting to internal databases. This ensures data governance while maintaining the flexibility to choose between various major Large Language Models (LLMs).

4. Continuous Evolution: By capturing high-quality results as training samples, the system iteratively refines model parameters and prompts. This ensures that every use contributes to more accurate future reasoning, building long-term, sustainable AI capabilities.

Proven Success Across Government Agencies

Beyond the award-winning "Sales Tax AI Assistant," Headquarter.ai has successfully implemented Generative AI across multiple government and corporate entities:

• Central Weather Administration (CWA): Built an AI meteorological chart analysis and text generation workflow, enhancing professional image recognition and administrative efficiency.

• Taiwan External Trade Development Council (TAITRA): Established a supply chain matching system that boosted multinational matching accuracy by 26%.

• Taiwantrade.com: Introduced an ERP data entry and listing assistant to improve data consistency and upload speed.

These achievements demonstrate that even in environments emphasizing strict governance and auditing, the public sector can steadily adopt AI through controllable, high-availability Agentic Workflows to generate tangible, quantifiable benefits.